Support
How can we help?
Have a question, hit a bug, or want to suggest a tool? Email us directly — that's the only way to reach us, and a real person reads every message.
Email support
We usually reply within 2 business days.
Using the in-app "Contact Support" option instead of a plain email prefills your app version, OS version, and device model, so we can help debug your issue faster.
support@aeaglobalinternational.comDevGantry is developed by A&A Global International LLC.
Before you email
iCloud sync isn't updating across devices
Saved history and preferences sync through your own private iCloud account — there's no DevGantry server involved. Check that each device is signed into the same Apple ID, that iCloud Drive is enabled, and that DevGantry is allowed to use iCloud in that device's Settings. Sync is per-Apple-account, so two different Apple IDs never share data.
A tool needs the network / why most tools work offline
Almost every tool runs entirely on-device with no network access at all. Only five features touch the network: CEP lookup (Brazilian postal codes), What's My IP, HTML Preview, Link Preview, and Network Tools (DNS lookup, HTTP/TLS inspector, port scan, and WHOIS against the host you specify) — each fetches only what its job requires. If a different tool seems to need a connection, something's wrong; let us know which one.
Purchases and restoring on a new device
DevGantry is a single, one-time purchase — $24.99, no subscription, no account to sign into. On a new device, open the App Store and use "Restore Purchases" to unlock the app again under the same Apple ID you originally paid with.
Resetting or clearing saved data and history
Nothing is saved unless you press "Save to history" inside a tool. You can delete an individual history entry or clear all history for a tool from within the app at any time. Turning off iCloud sync for DevGantry in your device's Settings stops new data from syncing, without deleting what's already saved on-device.